We all uses Irctc to book train tickets, but do you know it provides other services for passengers on their website. Services include Wheelchair assistant, food booking on demand etc.I am going to explain some of them in this post.
Wheelchair Assistance – This is a new service recently started by Irctc. It can be used by older people, differently abled and patients. So confirmed, RAC and waitlisted passenger can avail this service free of cost. This service is available first come first serve with one wheelchair per PNR. Please follow this link to know step by step process to request for it. Use this link to book a wheelchair. Presently it is available at selected station but soon it can be booked at every station.
Food on Demand – Irctc calls it e-catering. This service can be used to book food on the train where pantry car is not available. You can book your preferred meal through the website, phone or SMS. Booking can be done from 6 AM to 10 PM. You can make payment online or cash after delivery. Meals can be delivered at selected station and trains. You can cancel your meals 2 hours before the destination station. It includes major vendor like KFC, Dominos, Wimpy, Punjab Grill etc. You can book your meals here.
Book Retiring room online – Irctc also provides you facility to book retiring room. You can book it for break journey if you have to wait for little longer on any station. You can book single, double A/C or Non A/C rooms. Minimum duration for booking is 12 hrs and a maximum of 48 hours. You can book retiring room online here.
Cab pickup and Drop – I normally do not trust private cab and taxi services at the railway station. We already heard a lot of incidents with men and women by these drivers. You can use Irctc approved cab pickup services for this situation. It will be especially useful during late night travel. This service can be used for drop and pickup facility at the railway station. You can use pickup and drop facility for confirmed tickets with PNR number. Please find step by step process here to book this facility.
Rail Tour Package – Irctc also provides tour packages to different hill station and temples from major cities. This includes Vaishnav Devi, Tirupati, Shirdi Sai darshan, Rameshwaram and hill station like Ooty, Mussoorie, Nainital etc. They are affordable in price too. You can check out different package here.
App to book tickets – You can now book train tickets from your smartphone app. It easy convenient option to book tickets when you are not at home. Here links to Irctc app for different platforms; Android, IOS, Blackberry, Windows
Conclusion – Irctc has added more services to their website. People need to be aware of it. Hope this post will be helpful for you in next journey. Please do share your comments.